Loss of analytics payload from data plane node (US Only)

Incident Report for Kong

Resolved

This incident has been resolved.
Posted Apr 10, 2026 - 21:11 UTC

Monitoring

We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
Posted Apr 10, 2026 - 19:00 UTC

Update

We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.
Posted Apr 10, 2026 - 18:41 UTC

Identified

We have identified the issue and are working on a fix
Posted Apr 10, 2026 - 18:21 UTC

Investigating

Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
Posted Apr 10, 2026 - 18:07 UTC
This incident affected: Kong Konnect Cloud.